Question 1

Am I allowed to use Spotify for background music in my workplace?

Accepted Answer

No. Anyone using music streaming services like Spotify, iTunes, Amazon Prime Music, etc., for commercial purposes has no legal solution. These streaming services are only for private use.

Question 2

Does the MOODDESIGNER Player require any maintenance during operation?

Accepted Answer

No, no on-site intervention is necessary. The MOODDESIGNER Player plays a custom-designed program that harmonizes with the specific location, taking into account the time of day, day of the week, and customer traffic.

Question 3

Can I influence the music program while it's running?

Accepted Answer

Yes, music programs and playlists can be selected, and individual tracks can be skipped. It is also possible to block tracks. Of course, you can let us know if you have any requests for program changes.

Question 4

What happens if the internet connection fails?

Accepted Answer

MOODDESIGNER caches music tracks on the music player. This ensures that the music program is not interrupted even if the internet connection fails.

Question 5

How often do I get new music?

Accepted Answer

Music updates are performed daily. The exact time can be arranged to ensure that there are no bandwidth bottlenecks on your internet connection during operating hours.

Question 6

How do the music updates work?

Accepted Answer

The rotation and regular distribution of new music tracks to the Mooddesigner Player takes place entirely in the background, without any interaction with the end devices.

Question 7

Can I schedule commercials with MOODDESIGNER?

Accepted Answer

With MOODDESIGNER, you have the option to schedule advertisements yourself in the desired rotation according to time and interval.

Question 8

Does MOODDESIGNER also offer seasonal special programs, such as Christmas music?

Accepted Answer

We are happy to accommodate your requests for seasonal special programs. Contact us for details!

Question 9

What are the technical requirements for using MOODDESIGNER?

Accepted Answer

The MOODDESIGNER player connects to the sound system via analog/digital inputs (RCA) and to the internet via Ethernet or Wi-Fi. We also offer MP3 streaming integration.

Question 10

Does MOODDESIGNER work with Sonos?

Accepted Answer

Yes, the MOODDESIGNER music player can also provide an MP3 stream that can be accessed via the Sonos system.

Question 11

Do I have to pay license fees to copyright societies when using MOODDESIGNER?

Accepted Answer

Yes, regardless of Mooddesigner, license fees must be paid to the respective copyright society (AKM, GEMA, SUISA, etc.) for the public performance of music.

Question 12

How much does MOODDESIGNER cost?

Accepted Answer

MOODDESIGNER is offered as a regular service. The monthly fee depends on the number of tracks, genre selection, and technical solution. Please contact us for a consultation.

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